Is this Courtyard by Marriott Charlotte/Matthews pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Courtyard by Marriott Charlotte/Matthews have a swimming pool?

Yes, this Courtyard by Marriott Charlotte/Matthews has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Courtyard by Marriott Charlotte/Matthews?

Best-rates for the Courtyard by Marriott Charlotte/Matthews starts from $126 per night with includes Breakfast, TV, Business Services, Toiletries, Wellness Facilities, Restaurant, Guest Services, Laundry, Parking, Wheelchair Accessible, Security/Safety, Fireplace/Heating, Bar, Internet, Kitchen, Air Conditioner, Pool, Balcony/Terrace, Child Friendly, Accessibility, Bedding/Linens, Barbecue/Outdoor Cooking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Courtyard by Marriott Charlotte/Matthews a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Courtyard by Marriott Charlotte/Matthews wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Courtyard by Marriott Charlotte/Matthews is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Courtyard by Marriott Charlotte/Matthews?

Based on the information reported by the owner or manager, the Courtyard by Marriott Charlotte/Matthews indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Courtyard by Marriott Charlotte/Matthews?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Courtyard by Marriott Charlotte/Matthews | Hotel in Matthews

| 8.4 (1004 Reviews) | 1 Bathroom

Matthews Hotel | Courtyard by Marriott Charlotte/Matthews

Hotel in Matthews

Suburban hotel with a coffee shop, near Bowlero Matthews
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Shower/tub combination

Towels

Private bathroom

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Hypo-allergenic bedding

Free cribs/infant beds

Premium bedding

Bed sheets

Free rollaway beds

Phone

Safe

Recycling

Laptop-friendly workspace

Desk

Iron/ironing board

Water-efficient showers only

Energy-saving switches

Connecting rooms available

Breakfast

To-go breakfast available for a fee daily 6:30 AM–9:30 AM: USD 13 per person

1 bar

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

Mini-fridge

Coffee/tea maker

Microwave

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Accessibility

Low-height electrical outlets in bathroom

Elevator

Wheelchair-accessible van parking

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Low-height door lock

Braille signage

Wheelchair-accessible registration desk

Assistive listening devices available

Transfer shower

Wheelchair-accessible parking

Wheelchair-accessible pool

Wheelchair-accessible restaurant

Low-height view port in door

Wheelchair-accessible path of travel

Visual fire alarm

Wheelchair-accessible path to elevator

Height-adjustable showerhead

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Activities

Mountain biking

Golf lessons

Fitness center (free access)

Fitness center

Shopping

Seasonal outdoor pool

Entertainment

Cable channels

32-inch LCD TV

Premium channels

General

24-hour business center

Meeting rooms - 2

Front-desk safe

Vending machine

Elevator

Free newspapers in lobby

Water dispenser

Banquet hall

English

No plastic coffee stirrers

Rooftop garden

TV in lobby

Vegan dining options

Smoke-free property

Fireplace in lobby

Comprehensive recycling policy

Vegetarian dining options

Biodegradable coffee stirrers

Guest Services

Free cribs/infant beds

Microwave

Seasonal outdoor pool

Mini-fridge

Laundry facilities

Free rollaway/extra beds

Snack bar/deli

Daily housekeeping

Change of bedsheets (on request)

Tour/ticket assistance

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Firepit

Outdoor furniture

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight express check-in available

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Fee for to-go breakfast: approximately usd 13 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Marlene

Nov 29, 2025 03:16:47 AM

Review Score: 6

Summary: This hotel needs work. Our room was ok but the mattresses were not great. No little speciality items like makeup remover or lotions. The elevator was also broke. The check in n out people were nice.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed with Sofa bed Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) Room Size: m² 2 King Bed and Double Sofa Bed	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, King Bedroom with a Sofa Bed, Non Smoking Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, King Bedroom Non Smoking (Mobility/Hearing Access, Roll-in Shwr) Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen beds with a Sofa bed, Non Smoking (Mobility/Hearing Access, Tub) Room Size: m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Room, 2 Queen Beds with Sofa bed Non-smoking Room Size: m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) Room Size: m² 2 King Bed and Double Sofa Bed	General Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2